NextWork Support Center

Get help with your NextWork experience

Frequently Asked Questions

How do I create an account on NextWork?
Simply click "Sign Up" and choose whether you're a content creator or brand. Fill in your details and verify your email to get started.
I'm having trouble logging in. What should I do?
First, check that you're using the correct email and password. If you've forgotten your password, use the "Forgot Password" link to reset it. Clear your browser cache if issues persist.
How do I upload content?
Navigate to your profile and click the "+" button. Select your photos or videos (up to 100MB each), add a caption, and publish. Make sure your content follows our community guidelines.
How do I apply for jobs?
Browse the Jobs section, find opportunities that match your skills, and click "Apply". Fill out the application form with your portfolio links and cover letter.
How do payments work?
When you complete a job, funds are held in escrow until the client confirms completion. We charge a small platform fee, and you receive the rest directly to your account.
My profile isn't showing in Discover. Why?
Make sure you've completed onboarding, added a profile picture, and have at least one post. Check that your profile is set to public in your privacy settings.

Contact Support

Troubleshooting Tips

Still Need Help?

Email: support@nextwork.co.za

Response Time: 24-48 hours

Emergency Issues: Critical payment or security issues receive priority support